Querypal AI

What is Querypal AI?

QueryPal is an AI-powered platform designed to revolutionize customer support by automating ticket resolution. It integrates seamlessly with popular customer service tools such as Zendesk, Intercom, and Freshdesk, allowing businesses to drastically reduce response times and operational costs. By automating repetitive tasks, QueryPal helps support teams resolve tickets faster, boosting key metrics like Customer Satisfaction (CSAT) and First Response Time (FRT). QueryPal's AI engine learns continuously from past tickets, documents, and real-time feedback to draft responses to incoming tickets before they are even opened. With features such as a ticket backlog reduction of up to 50%, AI-powered response suggestions, and an ROI calculator to assess potential savings, QueryPal is focused on maximizing efficiency and ROI for support teams. Enterprise-grade security is also a priority, with SOC 2 compliance and encryption ensuring that sensitive data is protected. QueryPal's tools are easy to integrate and compatible with various platforms like Notion, Google Drive, Jira, and Slack. By adopting QueryPal, customer support operations can scale predictably, handle volume spikes efficiently, and improve support quality through smarter, evolving AI responses.